Troubleshooting

"401 Unauthorized" Error

This usually means your API token is invalid or expired.

Solutions:

• Generate a new API token from the Tokens page
• Ensure you're using the correct username: api
• Check that the token has the required scopes
• Clear cached credentials in Visual Studio or NuGet config

"403 Forbidden" Error

Your token is valid but lacks permission for this action.

Solutions:

• Check the token's scopes match what you're trying to do
• For pushing packages, ensure nuget:push scope
• For pulling containers, ensure container:pull scope
• Create a new token with correct scopes if needed

Can't Log In to Dashboard

Issues accessing your NugetHosting account.

Solutions:

• Use the Forgot Password link to reset
• Check your email for verification (if new account)
• If using 2FA, use a backup code if you lost your phone
• Clear browser cookies and try again

"Unable to load service index"

NuGet can't connect to the feed.

Solutions:

• Verify the feed URL: https://nuget.nugethosting.com/v3/index.json
• Check your internet connection
• Check if there's a firewall blocking the connection
• Try running dotnet nuget list source to verify configuration

"Package version already exists"

You're trying to push a version that's already published.

Solutions:

• Increment the version number in your .csproj
• For testing, use pre-release versions (e.g., 1.0.0-beta.1)
• Delete the existing version from the dashboard first (not recommended for production)

"Package not found"

NuGet can't find your package.

Solutions:

• Ensure you're searching the correct source (NugetHosting, not nuget.org)
• Verify the package was uploaded in the dashboard
• Check spelling of the package name
• Wait a few seconds after upload for indexing

"denied: access forbidden"

Docker can't push or pull images.

Solutions:

• Run docker login registry.nugethosting.com again
• Ensure token has container:push or container:pull scope
• Check that container registry is enabled for your plan

"manifest unknown"

The requested image tag doesn't exist.

Solutions:

• Verify the image name and tag are correct
• Check the Containers dashboard for available tags
• Ensure the image was pushed successfully

Community Forum

Ask questions and share solutions with other users

Status Page

Check if there's a service outage at status.nugethosting.com